1800 Respect: What To Expect

Written By Tash Fountas

Contacting 1800RESPECT - What to Expect

Introduction: Understanding what to expect when reaching out for support is crucial for anyone experiencing domestic, family, or sexual violence. Here's a guide to what you can anticipate when contacting 1800RESPECT.

How to Contact 1800RESPECT Counsellors:

  • Call: Dial 1800 737 732 (available 24/7).

  • Text (SMS): Send 'HELLO' or a greeting to 0458 737 732 (available 24/7).

  • Chat Online: Visit www.1800RESPECT.org.au for online chat support (available 24/7).

  • Video Call: Access video call services at www.1800respect.org.au (Monday to Friday, 9am-5pm AEST, except national public holidays).

What to Expect When You Contact Us:

  • Trained counsellors are available via call, text, online chat, or video call.

  • Counsellors will listen and support you based on your needs and feelings.

  • We'll work with you to identify options and find suitable services or support.

  • All interactions are confidential and guided by your preferences.

Accessing Our Service:

  • 1800RESPECT is inclusive and accessible to all individuals, including those who speak languages other than English, have disabilities, or require interpreter services.

  • For specific accessibility needs, refer to our Accessibility page.

Common Questions Answered: This page addresses common queries regarding our service, including confidentiality, support for men, call records, handling of subpoenas, and more.

Contact Information:

  • For immediate help, call 1800 737 732, text 0458 737 732, or visit our website.

  • For general inquiries, email 1800RESPECTenquiries@health.telstra.com.

Next Steps:

  • Safety Planning: Learn about strategies for enhancing safety in violent or abusive situations.

  • Support Services: Explore available resources for individuals affected by domestic, family, or sexual violence.

At 1800RESPECT, we're here to provide confidential support and guidance tailored to your needs. Whether you're seeking immediate assistance or have general inquiries, our team is dedicated to helping you navigate through challenging times. Remember, help and support are always available.Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

Information sourced from: https://www.1800respect.org.au/FAQ

Tash Fountas